Fbaazi Privacy Policy — How Your Data Is Kept Safe

This privacy policy applies to all members who use the fbaazi website (fbaazi.click) and mobile application. By registering with fbaazi, logging in, or using any of our services, you are agreeing to the terms of this policy.

Fbaazi is a legitimate, licensed online gaming platform. Our data practices align with international data protection regulations, particularly the principles of GDPR. This policy has been written in plain English with users in Bangladesh in mind.

If any part of this policy is unclear or you have questions, you can reach fbaazi's live support in Bengali at any time.

Fbaazi collects only the information that is necessary. No excessive or irrelevant data is requested. A breakdown by data type is provided below:

Fbaazi uses your data only for specific, legitimate purposes. The details are outlined below:

• Account Management: Your core information is used to create, manage, and secure your account.
• Age & Identity Verification: As a legal requirement, to verify that members are aged 18 or above and that their identity is valid.
• Payment Processing: To securely process deposits and withdrawals and to maintain transaction records.
• Support Services: Your previous interaction history helps us resolve issues and complaints more efficiently.
• Platform Improvement: To analyse usage patterns and improve fbaazi's services.
• Responsible Gaming: To monitor gaming behaviour and offer assistance to players showing signs of problem gambling.
• Fraud Prevention: To detect unusual transactions or suspicious account activity and keep your funds protected.
• Legal Compliance: Retaining specific records to meet regulatory compliance requirements.

Fbaazi follows the highest industry standards to protect your information. Multiple layers of security are in place:

• Encryption: All data in transit is protected with 256-bit SSL/TLS encryption. Data at rest is encrypted as well.
• Server Security: fbaazi's servers are hosted in secure data centers with 24/7 monitoring and firewall protection.
• Access Control: Only authorized personnel can access specific data — and every access is logged.
• Two-Factor Verification: Accounts are protected with OTP verification to prevent unauthorized access.
• Regular Audits: Third-party security experts regularly audit and test fbaazi's systems.

How long data is retained depends on its type. Data for active accounts is kept for as long as the account remains active. After account closure, certain records may be retained for up to 5 years as required by legal obligations — after which they are permanently deleted.

Fbaazi does not sell your data to anyone — we are clear about that. However, for operational purposes, limited information may be shared with third parties in specific circumstances:

• Payment Processors: Necessary information is shared to process transactions with bKash, Nagad, or Rocket. Each of these providers has its own privacy policy.
• Game Providers: Game providers such as Pragmatic Play and Evolution Gaming receive only the minimum session data required to run the games. No personally identifiable information is shared with them.
• Regulatory Authority: Where required by law, data may be disclosed to licensing authorities or law enforcement agencies.
• Fraud Prevention Services: Limited data may be shared with specialist security services to investigate suspicious activity.

Outside of the cases mentioned above, your data is never shared anywhere. We do not share information with any marketing companies or data brokers.

The fbaazi website and app use cookies. Cookies are small files stored in your browser that help improve your experience on the site. fbaazi uses three types of cookies:

You can delete cookies or disable analytics cookies at any time through your browser settings. However, disabling essential cookies may prevent certain core features — including login — from working properly.

As a fbaazi member, you have the following rights over your own data:

• Right to Access: You can request to see all the information fbaazi holds about you.
• Right to Correction: You can correct any inaccurate or outdated information — through Account Settings or by contacting support.
• Right to Deletion: Unless required by law, you can request that your data be deleted when you close your account.
• Right to Restrict Processing: You can request that your data be restricted in certain circumstances.
• Right to Data Portability: You can request an export of your data in a readable format.
• Right to Withdraw Consent: You can withdraw consent for marketing messages or analytics cookies at any time.

To exercise any of these rights support@fbaazi.clickEmail us or reach out via live chat. fbaazi is required to respond to your request within 30 days.

Fbaazi's services are strictly for users aged 18 and above. We do not knowingly collect or retain personal information from minors.

Age is verified at the time of registration. If an underage account is identified for any reason, it will be immediately closed and all associated data will be permanently deleted.

If you believe your child is using fbaazi, please contact our support team immediately — we will act promptly.

Fbaazi may update this Privacy Policy to keep pace with changes in technology and applicable law. You will be notified of any significant changes in advance via SMS to your registered mobile number or through an in-app notification.

Minor updates — such as clarifying language or adjusting formatting — may be made without prior notice. You can always check the "Last Updated" date at the top of the page to see when changes were last made.

For any questions or concerns regarding this policy, please contact us:

• Email: support@fbaazi.click
• Live Chat: Available 24/7 on the fbaazi.click website or app
• Response Time: Up to 30 business days (usually sooner)